1. About these terms
MwareX is an AI video editing and workflow tool for creators, operated from India by its founder, Samay Samrat. These Terms of Service (the “Terms”) apply to the MwareX website at mwarex.in, the web app and every feature in it (together, the “Service”).
By creating an account or using the Service you agree to these Terms. If you do not agree, please do not use MwareX. If you use MwareX on behalf of a business or another person, you confirm that you are allowed to accept these Terms for them.
Words we use
- “MwareX”, “we”, “us”
- The MwareX service and the person operating it.
- “You”
- The person (or business) who uses the Service.
- “Content”
- Anything you upload, import, type, say or create in MwareX: videos, audio, images, text, captions, scripts and settings.
- “Output”
- What the Service makes from your Content: transcripts, clips, captions, edits, renders, motion designs, post text, suggestions and reports.
- “Connected platform”
- A third-party service you link to MwareX, such as Google, YouTube or Instagram.
Our Privacy Policy explains how we handle personal data and forms part of these Terms.
2. Eligibility and accounts
You must be at least 13 years old to use MwareX, or older if the law where you live sets a higher minimum age. If you are under 18 (or under the age of majority where you live), you may use MwareX only with the consent and supervision of a parent or legal guardian, who also accepts these Terms.
You can sign up with an email address and password, or with your Google account. You agree to:
- give accurate information and keep it up to date;
- keep your password and sign-in methods confidential, and tell us promptly if you think someone else has used your account;
- take responsibility for what happens under your account.
The Free plan’s allowance and the Pro trial are available once per person. Do not create extra accounts to get more of either. To enforce this we compare privacy-protecting signals such as a device identifier and your sign-in details, as described in the Privacy Policy.
3. The service
MwareX helps you turn long videos into finished, publishable content. Depending on your plan, you can:
- upload a video, or import one from a link, and have it transcribed and analysed by AI;
- get clips with captions, B-roll, transitions and reframing, and refine them in the Studio or by asking in plain words;
- create Motion Design videos from templates;
- see insights about your YouTube channel (CreatorDNA) and talk to Demi, the in-app assistant;
- download your work, or publish and schedule it to YouTube and Instagram.
We improve MwareX continuously, so features may be added, changed or removed over time. Some features may be marked as beta or experimental and may not always work as expected.
4. Plans, payments and the trial
Plans
MwareX offers a Free plan, paid plans (Pro and Team) and a free 3-day Pro trial. What each plan includes, and its allowances, are shown on our pricing page and at checkout before you pay. Some features, such as exporting Motion Design videos, require a paid plan or the Pro trial.
Prices and currency
Prices are shown on the pricing page and at checkout. Visitors in India pay in Indian rupees (INR) and everyone else pays in US dollars (USD); which applies is decided by your location when you buy, determined from your IP address. Applicable taxes are shown at checkout. The price shown at checkout is the price you pay.
One-time payments, no automatic renewal
- Paid plans are bought with a single one-time payment for 30 days (monthly) or 365 days (annual). We never charge you automatically and nothing renews on its own.
- When a paid period ends, your account returns to the Free plan unless you choose to pay again.
- If you pay again for the same plan before it ends, the new period is added to the end of your current one. If you switch to a different plan, it starts straight away and the days you had left are carried over.
The free 3-day Pro trial
- New accounts get 3 days (72 hours) of Pro features free of charge. No payment or card is needed.
- The trial has its own allowance, shown when the trial starts and in your account. Part of it is daily (for example clips, exports and minutes of video analysis) and is renewed at midnight, India time for accounts in India and UTC elsewhere; the rest (for example AI actions and Motion Design videos generated from a prompt) is for the whole trial. Unused daily allowance does not carry over to the next day.
- The trial is available once per person. It starts automatically when you create your account; an existing account that has never had a trial or a paid plan can start it once from its dashboard. We may decline a trial where it appears to have been used before, for example on the same device or by a linked account.
- It ends on its own after 3 days and nothing is charged: your account returns to the Free plan with the Free allowance.
- If you buy a paid plan during the trial, the plan starts immediately and the remaining trial days are not added to it.
- Trials that were bought before the free trial was introduced, and free trials started under an earlier version of the trial, keep working with the allowance they started with until they end.
Export watermark
Videos you export on the Free plan or during the trial carry a small “Made with MwareX” mark in a corner of the picture. Videos exported on a paid plan (Pro or Team) do not. Whether an export carries the mark depends on your plan at the moment you start the export; exporting again on a paid plan gives you a version without it.
Allowances
Every plan has monthly allowances (for example analysis minutes, clips, exports and AI actions) and a maximum source video length. Allowances reset on the 1st of each calendar month (UTC), including on annual plans, and unused allowance does not carry over. AI actions also have a daily fair-use limit, which resets at midnight. A clip counts against your allowance when it is created, and deleting it later does not return it. No plan is unlimited.
If we change a plan’s allowances, a purchase you have already made keeps the allowance it was bought with until its paid period ends.
Payment processing
Payments are processed by Razorpay. Your card, UPI or bank details go directly to Razorpay and are never stored by MwareX. Razorpay’s own terms and privacy policy also apply to your payment.
Refunds
Because payments are one-time and never renew, they are non-refundable once what you bought has started, except:
- if you were charged more than once for the same purchase, or a payment went through but did not activate anything on your account (for example a plan bought twice by mistake, or a payment for the retired paid trial that could not start), we refund it. Contact us at founder.samay@gmail.com with your payment details;
- where a refund is required by law.
Payments that fail or are only authorised and never completed are reversed by Razorpay or your bank.
5. Fair use and acceptable use
Use MwareX fairly and lawfully. In particular, do not:
- upload, create or publish Content that is illegal, infringes someone else’s rights (including copyright, trademark, privacy or publicity rights), or breaks the rules of the platform you publish to, including YouTube’s Community Guidelines and Terms of Service;
- upload sexual content involving minors, content that promotes violence or terrorism, harassment or hate speech, or content designed to deceive people (such as impersonation or misleading deepfakes);
- create multiple accounts, share accounts or use other tricks to get more Free or trial allowance than you are entitled to;
- try to get around plan limits, the daily fair-use limit or usage metering;
- scrape, overload, probe or disrupt the Service, or access it by automated means other than the features we provide;
- reverse engineer the Service, or try to access other people’s accounts or data;
- resell or provide the Service to others without our written permission.
We may limit, pause or refuse processing, or remove Content, where we reasonably believe these rules are being broken or the Service is being abused.
6. Your content
You own your Content
You keep all rights in your Content and in the Output made from it, to the extent the law allows. We do not claim ownership of your videos.
The permission you give us
You give MwareX a limited, worldwide, non-exclusive, royalty-free licence to store, copy, process, transcribe, analyse, edit, render and transmit your Content, only as needed to provide the Service to you. This includes sending it to the service providers listed in our Privacy Policy and to the platforms you choose to publish to. The licence ends when your Content is deleted from MwareX, except for copies you have already published elsewhere and short-lived backups.
Your responsibilities
You confirm that you own your Content or have all the permissions needed to use it in MwareX, including videos you import from a link and any people, music or brands that appear in it. You are responsible for your Content and for what you publish.
7. AI features and output
MwareX uses AI to transcribe, translate, suggest clips, write post text, choose B-roll, answer questions and produce reports. AI can make mistakes: transcripts and translations may be inaccurate, suggestions may not suit your audience, and insights are estimates, not guarantees of results.
- Review Output before you publish or rely on it. You are responsible for what you publish.
- Output may be similar to what other users receive, and we cannot promise it is unique.
- We do not use your Content to train AI models. Anthropic, which provides the Claude models behind our AI features, processes it under commercial terms that do not allow it to train its models on it.
Each message to Demi, the in-app assistant, uses an AI action. Beyond that, Demi asks for your confirmation before doing anything that uses more of your plan, publishes or schedules.
8. YouTube, Instagram and other platforms
YouTube API Services
MwareX uses YouTube API Services. By using MwareX’s YouTube features you also agree to be bound by the YouTube Terms of Service. Google’s use of your data is covered by the Google Privacy Policy, and how MwareX uses YouTube data is set out in the Google and YouTube data section of our Privacy Policy.
If you connect an Instagram professional account, Meta’s terms and policies also apply to what you publish there. How we handle Instagram data is described in our Privacy Policy.
Publishing
- MwareX publishes to a connected platform only when you press Publish or schedule a post, with the details you chose.
- You can disconnect a platform at any time in MwareX, or remove MwareX’s access in the platform’s own settings.
- Connected platforms are run by other companies. They may change, limit or reject uploads, and we are not responsible for their availability or decisions.
9. Intellectual property
MwareX, including its software, design, caption looks, templates, name and logo, belongs to us and our licensors. These Terms give you a personal, non-transferable right to use the Service; they do not transfer any of our intellectual property to you. You may use the templates, caption looks and effects in the videos you make with MwareX.
Stock footage and other third-party material
Some features add third-party material to your videos, such as stock B-roll from Pexels or open-licence fonts. That material remains subject to its own licence (for example the Pexels licence), which you must follow when you use the finished video.
Feedback
If you send us ideas or feedback, we may use them to improve MwareX without any obligation to you.
10. Privacy and data protection
We take the security of your data seriously. Data accessed through Google APIs, like all your data, is protected with industry-standard measures:
- Data is transmitted over secure HTTPS (TLS encryption).
- Access to user data is restricted to authorised services only.
- We do not sell or rent user data, and we share it only with the service providers who help us run MwareX, as listed in the Privacy Policy.
- OAuth access tokens are stored encrypted and used only for the features you use them for.
- User data is kept only as long as needed to provide the features you use, and is deleted when you ask.
MwareX complies with the Google API Services User Data Policy, including the Limited Use requirements. Full details are in our Privacy Policy.
11. Suspension and termination
You can stop using MwareX at any time. To have your account and data deleted, email us at founder.samay@gmail.com; see the Privacy Policy for what is deleted and when.
We may suspend or terminate your access to MwareX, immediately and without prior notice, if you breach these Terms, if your use puts the Service, other users or us at risk, or if we are required to by law. Where it is reasonable, we will tell you why. If we decide to discontinue the Service as a whole, we will give you reasonable notice so you can download your work.
Sections that by their nature should continue after termination (such as ownership, disclaimers, limitation of liability and governing law) will continue to apply.
12. Disclaimers
We work hard to keep MwareX reliable, but the Service is provided “as is” and “as available”. To the extent the law allows, we make no warranties beyond those stated in these Terms, including that the Service will be uninterrupted or error-free, that Output will be accurate, or that your content will reach a particular audience or result. Keep your own copies of important files.
Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded.
13. Limitation of liability
To the extent the law allows:
- MwareX is not liable for indirect or consequential losses, such as lost profits, revenue, views, followers, data or goodwill;
- our total liability for any claim relating to the Service is limited to the amount you paid MwareX in the 12 months before the claim arose.
These limits do not apply to liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.
14. Changes to the service and these terms
We may update these Terms as MwareX changes or the law requires. When we do, we will change the “Last updated” date above, and if a change is significant we will tell you in the app or by email before it takes effect. If you keep using MwareX after the changes take effect, the updated Terms apply. If you do not agree with them, you can stop using the Service.
15. Governing law and disputes
These Terms are governed by the laws of India. Before starting any formal dispute, please contact us so we can try to resolve it informally. Any dispute that cannot be resolved this way will be subject to the jurisdiction of the courts of India, without affecting any mandatory rights you have under the laws of the country where you live.
16. General
- These Terms and the Privacy Policy are the whole agreement between you and MwareX about the Service.
- If any part of these Terms is found unenforceable, the rest stays in effect.
- If we do not enforce a right straight away, we have not given it up.
- You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a reorganisation or sale of MwareX, and will tell you if that happens.
17. Contact
Questions about these Terms? Email us at founder.samay@gmail.com or use the support page.